CSAM - Certified Software Asset Manager

A proficient Software Asset Manager must align organizational objectives with the strategic potential of Software Asset Management to effectively accomplish those objectives.

Software Asset Management (“SAM”) encompasses the business methodologies supporting software utilization within an organization, often prompting a re-evaluation of how and why software traverses the organizational landscape. SAM has become a crucial mandate for many organizations, recognizing Software Asset Managers as pivotal contributors to overall organizational success. To excel, Software Asset Managers must not only grasp the foundational business practices of Software Asset Management but also adeptly implement them in a manner tailored to their specific organization.

Participants will grasp the significance of Software Asset Management within the dynamic ITAM sphere of today. The demand for at least one dedicated individual within an organization, equipped with focused training and expertise in software management, has never been greater. The journey commences with the CSAM course, a pivotal instructional and certification program, intended as a core foundational pillar for any ITAM initiative.

Recommended For

The CSAM Course is tailored for individuals who possess limited or no prior experience in the realm of Software Asset Management. This course holds vital significance for novice IT Asset Managers, along with other IT practitioners engaged in tasks like asset management, resource allocation, financial aspects, software licensing, contract oversight, and strategic development.

Topics Covered

• The Scope of Software
• Strategic License Management
• Software Harvesting
• License Documentation
• The Right to Audit
• Proactive vs. Reactive SAM
• Developing Goals
• Savings Opportunities
• ITAM Compliance
• Audit Letter
• Examples of License Data Documentation
• Compliance Enforcement
• Understanding the EULA
• Due Diligence for Compliance
• The Art of Negotiation
• Ts & Cs Advice
• ITAM Automation
• Selecting a Discovery Tool
• ITAM Repository
• Hardware & Organizational Impacts

Schedule

Refer to the times on the details page for this course.
Optional times and durations may be considered upon request.

Course Outline

• With the purchase of the course, a student-unique zoom link is provided to join the training at the time of course.
• Two business days prior to the course students will receive access to their course materials which includes a PDF manual and presentation notes. These are supplied directly from IAITAM.
• This course is structured for 8 hours of live instruction, including two 15-minute breaks and a 45-minute lunch break.
• During training, there is a random attendance roll call that is provided to validate attendance. Simply opening the webinar will not mark a student as “attended”.
• The live instruction should be complemented by further self-study using the course manual and notes during preparation for the exam.

• The following day after training, if student successfully completed roll call, exam access is opened for a total of 14 days.
  • If eligible, with the purchase of the course, CAMP self-paced is activated.

Fee Promotion

GST applies only to New Zealand residents.
 Non-New Zealand residents must apply the Promotional Code " NONNZRES " to remove the Goods and Services Tax from the course fee during the registration process. 

Course Size

Up to 20 attendees

Special Needs

There are no additional accessibility features provided with this course

Examination Details

• Online certification testing through APMG is available for students starting at 8 AM the day after class finishes; from this point the exam will be open for 14 calendar days.  Details for login can be found in the IAITAM Student FAQ.
• Once a test is started, the 3 hour allotted time window cannot be paused.
• One hundred (100) randomized questions are on the IAITAM CMAM exam and a passing mark is achieved by attaining 85% or higher.
• Students are provided two attempts with the purchase of the course, unless otherwise prohibited. Both attempts are only available within the 14 calendar days window.
• If the first two attempts are not passed, an additional attempt package (includes 2 attempts for 14 calendar days) can be purchased for $350 (membership pricing not applicable).
• If a student is unable to complete both attempts within the original 14 day window, a 7 day extension for these attempts is available for purchase for $50. This option must be purchased before the initial 14-day window expires.
• Recertification exam is required annually in order to maintain the certification.

Terms & Conditions

Refer to Terms and Conditions regarding courses

There are no formal prerequisites for this course, however it is recommended the Foundation Course be considered as it provides a good grounding of the 12 KPA's and the ITAM program, which will be beneficial when coupled with the CSAM course.

Please Note:

If eligible, this CSAM course includes access to the CAMP Self Paced Training Course will be available.  Details will be provided to the student as part of the registration process.  If you have previously been given access to the CAMP Self-Paced course, a new access will not be granted as it is only a one-time complimentary offer.

If you have any special needs or considerations, please inform us prior to training.  We will make every effort to ensure you get the most from this training opportunity where possible.  Simply update the appropriate field during your registration. 

Items that may full under this section are included within the New Zealand Human Rights Act 1993 and we fully support the  APMG Equality Policy.